GENERAL CONDITIONS OF PURCHASE
All purchases made in our ICONETA.com online store are subject to the present general contracting conditions set out in this document. The sales carried out are distance selling regulated by the Spanish legislation in force in the matter.
ICONETA.com is a business unit legally incorporated in Spain with its registered office in Málaga (Spain).
ICONETA.com is a company whose purpose is the distribution and sale of wholesale and retail items, both locally and over the Internet and by telephone, nationally and internationally.
3. Contents and information provided.
ICONETA.com establishes a series of processes carried out by our team of professionals together with our technology, to offer all the information contained in our website in a clear and truthful way.
ICONETA.com reserves the right to modify the commercial offer presented on our website (modifications on products, prices, promotions and other commercial and service conditions) at any time.
In the event that at any moment an error of any kind occurred, at any time unrelated to our will, it would proceed immediately to its correction. If there is a typographical error in any of the prices shown or in the characteristics of the product, and if a customer has made a purchase decision based on said error, ICONETA.com will inform the customer of such error and the customer will have the right to cancel their purchase Without any cost on your part.
The descriptions and images of the articles appeared in ICONETA.com are indicative of each product, as we indicated, the confection and embroidery of the same is done in a craft way in our workshop. This craft process makes each garment unique with its own small nuances.
4. Prices and Taxes applicable.
All prices for our products always include Value Added Tax (VAT) and Recycling (WEEE) if applicable. For international sales to be made outside Spain and for sales to the Canary Islands, Ceuta and Melilla, customs clearance and import taxes are not included in the price of the product or of the shipment and must be paid At destination by the receiver of the merchandise in the event that they existed.
The prices of our products are set by default in Euros. Due to fluctuations in exchange rates, ICONETA.com will set its own exchange rate according to the average of a certain period that will change over time. The prices of the products that we sell in ICONETA.com can be revised and modified without previous warning if the circumstances require it at any time.
5. Sales system.
To make your purchase, just select the product you want on our website and click on "Add to Cart".
6. Payment method by PayPal.
• Credit card: (Visa, Visa electron, MasterCard, American Express, Maestro, etc ...).
From ICONETA.com we guarantee that each of the transactions you make with us is 100% safe. All operations involving the transmission of bank data are performed using a secure environment based on the standard SSL (Secure Socked Layer) security technology. All the information you transmit travels encrypted through the network and will only be received by our bank.
At the end of the purchase process having chosen the payment by credit card, we will connect you through a secure connection directly to PayPal, from where you will enter the data of your card that you request and you will validate it. PayPal then indicates if the transaction is compliant and our system will automatically begin processing your order.
ICONETA.com does not record that information in its database since it does not have any access to it.
• By PayPal:
PayPal is the trusted trusted Internet payment company, allowing buyers and companies to send and receive money online. PayPal has more than 100 million user accounts in 190 countries and regions.
PayPal helps protect credit card information with the industry's best fraud prevention and security systems. When using PayPal, financial information is never shared with the seller.
Make purchases or send money with PayPal, it's free. You can Buy and pay conveniently by saving your information on PayPal.
7. Form, expenses and delivery period.
Shipments will be made through the transport companies with which we have preferential agreements and shipping costs will always be FREE for all shipments to Spain, both to the peninsula and to the islands. For shipments outside Spain the shipping will be € 12.
To calculate the delivery times you have to take into account that, once we receive your order, it is specially made for you in a totally handmade way. Taking into account that the garments have to be made, the delivery times are:
Shipping to Peninsular Spain: From 3 to 5 days (working days)
Shipping to Ceuta and Melilla: From 5 to 7 days (working)
Shipments to Balearic Islands and Canary Islands: From 5 to 7 days (working days)
Shipping to the rest of Europe: From 7 to 10 days (working days)
Shipping to the rest of the World: From 9 to 12 days (working)
The merchandise travels totally insured and the client must warn of any problem like breaks, in order to claim the replacement of the material within a maximum period of 24 hours after the receipt of the same. After those 24 hours, companies no longer take care of the material loss, so ICONETA.com will seek the solution less harmful to both parties.
The postage is always FREE for all shipments to Spain, both to the peninsula and to the islands.
The transport deadlines can be altered by extraordinary incidents in the transporter and by difficulties in the delivery of goods (for example, storms or strikes).
In case there are problems for delivery, a contact telephone number will be entered in your account that the buyer must provide to ICONETA.com.
8. Return policy, cancellations and product changes.
Our policy, in compliance with current regulations, is to grant you the right to return any of our products within a maximum period of 14 days from the date of receipt, provided you keep your original seal or wrapper and have not opened or used.
ICONETA.com will not refund the amount of such return or carry out any reshipment of the product itself, until the receipt and condition of the product object of the return has been verified. In case of return ICONETA.com will refund to the customer within 15 days of receipt, the amount paid through the system indicated by the customer, excluding shipping costs.
In case of a return for an opinion change, the cost of transport will be borne by the customer. To make a return effective you must contact us at the email firstname.lastname@example.org.
If you wish to cancel an order, you can do so provided that we have not shipped the order. In this case you will have to wait to receive it and proceed to its return provided that the above mentioned conditions are fulfilled.
If you want to change the product due to a defect, you can contact us at email@example.com. As soon as we have received it we will proceed to your change and we will send it to you again without charge. If you wish to make a change for another item or reference, you will have to assume the costs of return and re-delivery.
9. Obligations of the client.
The customer of ICONETA.com undertakes at all times to provide accurate information on the data requested in the registration forms that identify the buyer and shipping and billing addresses, as well as to keep them updated at all times.
ICONETA.com gives the consideration of customer or consumer to anyone who records their data correctly, truthfully or in good faith, so that the provision of false data, in addition to carrying the consequences provided by law (Criminal Code, articles 248 , 255, 387, 392, 395, 623), implies for the principal the loss of consumer status and expected benefits for consumers.
The client agrees to accept all the provisions and conditions contained in these General Conditions of Purchase understanding that they collect the best possible service will be for the type of activity that we develop. Likewise, it undertakes to keep confidential and with the greatest diligence your personal access keys to our website.
The customer undertakes to enable the delivery of the requested order by providing a delivery address in which it can be received within the usual delivery time (Monday to Friday from 9:00 a.m. to 1:30 p.m. and from 4:00 p.m. to 6:00 p.m. : 00). If the office is better than the particular address, please provide the second address.
In case of breach by the client of this obligation, ICONETA.com shall have no responsibility for the delay or impossibility of delivery of the order requested by the client. Keep in mind that you can give the address that best suits your circumstances.
10. Data Protection Act.
ICONETA.com guarantees the protection and confidentiality of personal, home, payment and other data provided by our clients.
All data provided by our customers to ICONETA.com or its employees, will be included in an automated file of personal data created and maintained under our responsibility.
For technical reasons, for the correct fulfillment of the purchase order completed your data must be made available to ICONETA.com. In the event that the information supplied is associated with a purchase, Spanish legislation obliges us to keep them for at least five years, so that they can not be deleted or rectified even if the customer so requests.
ICONETA.com requests your authorization for the treatment of your data in the form and for the purposes just indicated. If you do not want this treatment to take place and you have not made any purchases, please send us an email to firstname.lastname@example.org, writing in the Subject: Low and your data will be destroyed.
However, and in accordance with the provisions of the Data Protection Law, Organic Law 15/99 of December 13, ICONETA.com customer may at any time exercise the rights of access, rectification, cancellation and, where appropriate, revocation Of consent in said Law and other rules that develop it, writing to our email address email@example.com, writing in the Subject: Low.
The content of this page may change in accordance with the requirements of the current legislation of each moment, so you should review it regularly.
11. Confidentiality Policy.
ICONETA.com guarantees the confidentiality of the data.
At ICONETA.com we value the trust you have placed in us. That is why ensuring the confidentiality of your data is our maximum commitment. The ideas, suggestions or any other information that you decide to share with us, will be used exclusively to provide you with a better service.
12. Applicable legislation and competent jurisdiction.
The purchases made at ICONETA.com are subject to Spanish legislation.
In case of any conflict or discrepancy, the applicable law will be that of the Courts or Tribunals of Malaga (Spain).
ICONETA.com will ask the customer for the invoice to exercise the guarantee of all products that may be defective. This will be indispensable. The material will be sent by the customer, and the replacement and delivery (after verification), free of charge through the medium that ICONETA.com considers most appropriate, within a period of approximately 15 days.
ICONETA.com makes every effort to provide the information contained in the website truthfully and without errors.
At the moment a customer registers, all their data is incorporated into our database, used solely to process the order, as well as to send information about offers and services that may be of interest to you.
In compliance with the provisions of Organic Law 15/1999 of December 13, and subsequent ones that are developed, ICONETA.com customers may, at all times, exercise their rights of access, rectification, cancellation and opposition to their data Communicating in writing. ICONETA.com is subject at all times to the Spanish legislation.