GENERAL CONDITIONS OF PURCHASE
All purchases made in our online store ICONETA.com are subject to the present general contracting conditions set out in this document. The sales carried out are distance sales regulated by the Spanish legislation in force in the matter.
ICONETA.com is a business entity belonging to the province of Malaga, country of Spain, with legal inscription in the trade register of Málaga and incorporated as a "sociedad anónima" type.
ICONETA Original Garments is a company whose purpose is the distribution and sale of wholesale and retail items, both locally and online and by telephone, nationally and internationally.
3. Contents and information provided.
ICONETA.com establishes a series of processes carried out by our team of professionals together with our technology, to offer all the information contained in our website in a clear and truthful way.
ICONETA.com reserves the right to modify the commercial offer presented on our website (modifications on products, prices, promotions and other commercial and service conditions) at any time.
In the event that at any moment an error of any kind occurred, at any time outside our control, it would be immediately corrected. If there is a typographical error in any of the prices shown or in the characteristics of the product, and if a customer has made a purchase decision based on said error, ICONETA.com will inform the customer of such error and the customer will be entitled to rescind his purchase without any cost on their part.
The descriptions and images of the articles appearing in ICONETA.com are indicative of each product, as we indicated, the confection and embroidery of the same is done in an artisan way in our workshop. This craft process makes each garment unique with its own small nuances.
4. Prices and Taxes applicable.
All prices of our products always include Value Added Tax (VAT) and Recycling (WEEE) if applicable. For international sales to be made outside Spain and for sales to the Canary Islands, Ceuta and Melilla, customs clearance and import taxes are not included in the price of the product or of the shipment and must be paid at destination by the receiver of the merchandise in the event that they existed.
The prices of our products are set by default in Euros, although the customer can change the currency type in the main bar of the home page. Due to fluctuations in exchange rates, ICONETA.com will set its own exchange rate according to the average of a certain period that will change over time. If the customer wants to pay in Euros, simply select "Euro" as the currency type when buying the product. The prices of the products that we sell in ICONETA.com can be revised and modified without previous warning if the circumstances require it at any time.
5. Sales system.
To make your purchase, just select the product you want on our website and click on "Add to Cart".
6. Method of payment.
The payment of your order must be made by Bank Transfer to the account number that will be indicated in your order.
7. Form, expenses and delivery period.
The freights for Spain peninsular are 3.50 € (VAT not included), for other destinations, the postages are:
Shipping to Spain: 3,50 € (VAT not included)
Shipping to Islas Baleares: 9,50 € (VAT not included)
Shipments to Ceuta, Melilla and Canary Islands: 12,50 € (VAT not included)
Shipping to the rest of Europe: 25,50 € (VAT not included)
Shipping to the rest of the World: € 29.50 (VAT not included)
To calculate the delivery times you have to take into account that, once we receive your order, it is specially made for you in a totally handmade way. Taking into account that the clothes have to be made, the delivery times are:
Shipping to Peninsular Spain: From 5 to 7 days (working days)
Shipments to Ceuta and Melilla: From 7 to 9 days (working days)
Shipping to Balearic Islands and Canary Islands: From 7 to 9 days (working days)
Shipping to the rest of Europe: From 15 to 20 days (working)
Shipping to the rest of the World: From 15 to 20 days (working)
The merchandise travels totally insured and the client must warn of any problem such as breakages, in order to claim the replacement of the material within a maximum period of 24 hours after the receipt of the same. After those 24 hours, companies no longer take care of the material loss, so ICONETA.com will seek the solution less harmful to both parties.
The transport deadlines can be altered by extraordinary incidents in the transporter and by difficulties in the delivery of goods (for example, storms or strikes).
In case there are problems for delivery, a contact telephone number will be entered in your account that the buyer must provide to ICONETA.com.
8. Return policy, cancellations and product changes.
Our policy, in compliance with current regulations, is to grant you the right to return any of our products within a maximum period of 14 days from the date of receipt, provided you keep your original seal or wrapper and have not opened or used.
ICONETA.com will not refund the amount of such refund or make any reshipment of the product itself, as long as the receipt and condition of the product object of the return has not been verified. In case of return ICONETA.com will reimburse the customer within 15 days after receipt, the amount paid by the system indicated by the customer, excluding shipping costs.
In case of a return for an opinion change, the transportation costs will be borne by the customer. To make a return effective you must contact us at the email firstname.lastname@example.org.
If you wish to cancel an order, you can do so if we have not sent the order. In this case you must wait to receive it and proceed with its return provided that the above conditions are fulfilled.
If you want to change the product due to a defect, you can contact us at email@example.com. As soon as we have received it we will proceed to your change and we will send it to you again without charge. If you wish to make a change for another item or reference, you will have to bear the costs of return and re-delivery.
9. Obligations of the client.
The customer of ICONETA.com undertakes at all times to provide accurate information on the data requested in the registration forms that identify the buyer and shipping and billing addresses, as well as to keep them updated at all times.
ICONETA.com gives the customer or consumer consideration to anyone who records their data correctly, truthfully or in good faith, so that the provision of false information, in addition to carrying the consequences provided by law (Criminal Code, articles 248 , 255, 387, 392, 395, 623), implies for the principal the loss of consumer status and expected benefits for consumers.
The client agrees to accept all the provisions and conditions contained in these General Conditions of Purchase understanding that they collect the best possible service will be for the type of activity that we develop. Likewise, it undertakes to keep confidential and with the greatest diligence your personal access keys to our website.
The customer agrees to enable the delivery of the requested order by providing a delivery address in which it can be received within the usual delivery time (Monday to Friday from 9:00 a.m. to 1:30 p.m. and from 4:00 p.m. to 6:00 p.m. : 00). If the office is better than the particular address, please provide the second address.
In case of breach by the client of this obligation, ICONETA.com shall have no responsibility for the delay or impossibility of delivery of the order requested by the client. Keep in mind that you can give the address that best suits your circumstances.
10. Data Protection Act.
ICONETA.com guarantees the protection and confidentiality of personal, home, payment and other data provided by our clients.
All data provided by our customers to ICONETA.com or its employees, will be included in an automated file of personal data created and maintained under our responsibility.
For technical reasons, for the correct fulfillment of the purchase order completed your data must be made available to ICONETA.com. In the event that the information supplied is associated with a purchase, Spanish legislation obliges us to keep them for at least five years, so that they can not be deleted or rectified even if the client so requests.
ICONETA.com requests your authorization for the treatment of your data in the form and for the purposes just indicated. If you do not want this treatment to take place and you have not made any purchase, please send us an email to firstname.lastname@example.org, writing in the Subject: Low and your data will be destroyed.
However, and in accordance with the provisions of the Data Protection Law, Organic Law 15/99 of December 13, ICONETA.com customer may at any time exercise the rights of access, rectification, cancellation and, where appropriate, revocation of the consent in said Law and other rules that develop it, writing to our email address email@example.com, writing in the Subject: Low.
The content of this page may change in accordance with the requirements of the current legislation of each moment, so you should review it regularly.
11. Confidentiality Policy.
ICONETA Original Garments guarantees the confidentiality of the data.
At ICONETA.com we value the trust you have placed in us. Therefore, ensuring the confidentiality of your data is our maximum commitment. The ideas, suggestions or any other information that you decide to share with us, will be used exclusively to provide you with a better service.
12. Applicable legislation and competent jurisdiction.
The purchases made in ICONETA Original Garments are subject to Spanish legislation.
In case of any conflict or discrepancy, the applicable law will be that of the Courts or Tribunals of Malaga (Spain).
ICONETA.com will ask the customer for the invoice to exercise the guarantee of all products that may be defective. This will be indispensable. The delivery of the material will be in charge of the client, and the replacement and shipping (after verification), free of charge through the medium ICONETA.com considers more appropriate, within approximately 15 days.
ICONETA.com makes every effort to provide the information contained in the website truthfully and without errors.
At the moment a customer registers, all their data is incorporated into our database, used only to process the order, as well as to send information about offers and services that may be of interest to you.
In compliance with the provisions of Organic Law 15/1999 of December 13, and subsequent ones that are developed, ICONETA.com customers may, at all times, exercise their rights of access, rectification, cancellation and opposition to their data communicating in writing. ICONETA.com is subject at all times to the Spanish legislation.